Skip to content

It's easy to enroll with
BBay-Logo-Vector®-White-2

Whether you have questions about our services, need assistance with navigating your profile and understanding the shopping experience, or simply want to share feedback, we're here to listen and support you every step of the way.

Below, you can learn what you'll need to prepare for an Enrollment Assistance Appointment, as well choose the option that meets your enrollment needs. (Click here to jump to Booking Links)


Prepare for your ICHRA benefits enrollment meeting

Step 1
Access your Account and Set Up Your Profile


Please make sure you’ve completed the following items inside benefitbay®:

*Updated/verified your personal and employment information.
*Added/updated/verified your dependent information.
**This includes date of birth and social security numbers.
*Added/updated all your preferred Health Care Providers, hospitals, and clinics.

Step 2
Medications and Plans

Please gather a list of important medications you are currently prescribed.
- We want to ensure the coverage you select covers all your medical needs.

Shop for a plan and select the one you are most interested in.
- Our enrollment specialists will review the plan with you before any enrollment is completed with the carrier.

Step 3
Prepare - Video Conference


Your meeting will be conducted on Microsoft Teams.

Here are some ways to prepare for the video conference.

*Test Microphone
*Test Camera

Rememeber
- You don’t need an account to join a Teams meeting.


You can join the meeting with the Teams web app instead, which works on most browsers.
To join the meeting with the Teams web app, follow these steps:
Click the invite link in the email that you received.
On the web page that opens, click Join on the web instead.
Enter your name and choose your audio and video settings.
Click Join now.

What is Microsoft Teams?


Microsoft Teams is a video conferencing software that can can use without creating an account, which we use as the service to conduct enrollment assistance meetings.

Click Here for a support article from Microsoft for reference, or if you need assistance with how to access your enrollment assistance teams meeting.


Health Insurance 101

Take control of your insurance purchase by knowing what you are buying.

When shopping for medical plans, there are several terms that can cause confusion.

Click here for a quick guide to give you confidence in your selection.


Book your ICHRA benefits enrollment meeting

Enrollment Assistance (English)

Need enrollment assistance from one of our agents in English?

Asistencia de Inscripción (Español)

¿Necesita asistencia de Inscripción de uno de nuestros agentes en español?